At BolJaw, your privacy and trust are our top priorities. This Privacy Policy outlines how we collect, use, and protect your information when you use our web app and mobile application.
1. Information We Collect
To connect drivers and riders safely, we collect the following types of information:
- Account Information: Name, phone number, email address, and profile picture (optional) provided during registration.
- Trip Information: Origins, destinations, dates, and times of rides you post or request.
- Communications: Chat logs between you and other users within the BolJaw app.
- Device & Usage Data: IP address, browser type, device identifiers, and how you interact with our platform (e.g., searches, clicks).
2. How We Use Your Information
We use the data we collect solely to provide and improve the BolJaw platform. Specifically, we use it to:
- Create and manage your user account.
- Facilitate ride-sharing connections between drivers and riders.
- Enable in-app communication.
- Maintain trust and safety through user ratings and reviews.
- Provide technical support and respond to your inquiries.
3. Information Sharing
We do not sell your personal data to third parties. We only share your information in the following circumstances:
- With Other Users: When you offer or request a ride, your first name, profile picture, and rating are visible to potential matches. Once a ride is confirmed, your chat channel is opened.
- For Legal Reasons: If required by law, subpoena, or other legal processes, or to protect the rights, property, or safety of BolJaw, our users, or others.
4. Data Security & Retention
We implement industry-standard security measures (including secure token authentication and encrypted API headers) to protect your data. We retain your information as long as your account is active or as needed to provide you services and comply with legal obligations.
5. Your Rights
You have the right to access, modify, or delete your personal data. You can update your profile directly within the app. If you wish to delete your account entirely, you can do so in the account settings or by contacting us.
6. Contact Us
If you have any questions about this Privacy Policy, please contact us at hello@boljaw.com.